Privacy Policy

 SECTION 9 - Computers and Freedoms

In application of law 78-17 of January 6, 1978, it is recalled that the personal data which are requested from the Customer are necessary for the processing of his order and the establishment of invoices, in particular.

This data may be communicated to any partners of the Seller responsible for the execution, processing, management and payment of orders.

The processing of information communicated via the website ”www.okouto.com” has been declared to the CNIL.

The Customer has, in accordance with the national and European regulations in force, a right of permanent access, modification, rectification and opposition with regard to information concerning him.

This right can be exercised under the conditions and according to the methods defined on the website. "www.okouto.com" .

Privacy Policy

Okouto has updated its Privacy Policy in accordance with applicable regulations and in particular Regulation (EU) 2016/679 of April 27, 2016 (“GDPR”) and Law No. 78-17 of January 6, 1978 as amended, relating to the computing, files and freedoms (“LIL”) and its implementing decree.
Users of the Site acknowledge having read and accepted this Privacy Policy . In the event of user disagreement with the provisions of this Privacy Policy, users remain free not to use the Site and not to provide any personal data.
Who is the data controller?
The Data Controller is:
Samurai Kitchen Llp
Registered with the UK Companies Registry under number OC437951
And whose registered office is at 71-75 Shelton Street, London, WC2H 9JQ, United Kingdom
For any question relating to the processing of your data, you can contact the data controller by email at the following address: contact@okouto.com
What data is collected?
As a user, when you browse the site and/or use the services offered on the site, Okouto may collect the following personal data:
  • Identification data: surname, first name, copies of identity card and/or passport, IP address, real or supposed centers of interest and/or personal needs, data relating to the device used
  • Contact data: email address, postal address (delivery and billing), telephone number
  • Payment and billing data: means of payment used, bank details, billing information
  • Data relating to interactions between the user and kouto: content of the contact message sent to Okouto through the site
  • Data relating to the follow-up of the commercial relationship and the management of orders: requests for information between the user and Okouto, history of exchanges with Okouto services, details and follow-up of orders, subscription to the Okouto newsletter, validation or abandoned shopping cart etc.
Okouto informs its users that it is particularly likely to collect their personal data:
  • During their visit to the site
  • When creating their User account (optional);
  • When purchasing a product on the site
  • When requesting contact from Okouto made using the form provided on the site
  • During any exchange with Okouto via the site and/or via the contact email address @okouto.com
Whatever the mode of collection envisaged, Okouto undertakes to inform its users:
  • Purposes of the processing carried out
  • The mandatory or optional nature of the information requested and the possible consequences of a lack of response
  • Recipients of the data;
  • The existence and methods of exercising your rights (including in particular the rights of access, rectification and opposition to the processing of your Personal Data).

Why and on what basis is the processing of this data carried out?
Okouto collects your personal data directly from you, during your navigation on the site, your use of the various services offered on the site, a request for contact with Okouto made through the form proposed on the site, or during any exchange with Okouto via the site and/or via the contact email address @okouto.com
Okouto collects and processes your personal data for the following explicit, legitimate and determined purposes:
  • Manage the proper functioning and continuous improvement of the site, services and features offered
  • Manage and track your product orders placed on the Site
  • Manage and track your Okouto newsletter subscription
  • Offer commercial prospecting and targeted advertising services
  • Respond to your requests and discuss with you when you contact us using the form provided on the site or via the contact email address @okouto.com
  • Respond to your requests for the right of access, rectification and opposition, erasure, limitation, portability, right to digital death and the right to lodge a complaint with the CNIL;
  • Respond to legal or administrative obligations imposed by the legislator
Okouto undertakes to inform its Users in the event that their Personal Data is processed for different purposes.

Okouto collects and processes your personal data, according to the processing envisaged, on the following basis:
  • Management of the proper functioning and continuous improvement of the site: legitimate interest
  • Management and follow-up of orders: execution of the contract concluded between the User and Okouto
  • Okouto newsletter subscription management and tracking: user consent
  • Sending commercial prospecting and targeted advertising: user consent
  • Management of user requests sent via the site's contact form or via the contact @okouto.com email address : legitimate interest
  • Management of requests to exercise user rights: legal obligation
Okouto informs you that during the use of the services offered on the site, you may be required to fill out various forms and communicate various personal data concerning you in order to benefit from some of the services offered by Okouto.
When necessary under the GDPR and the Data Protection Act, Okouto undertakes to obtain your consent and/or allow you to object to the use of your personal data for certain purposes.
So you have the possibility to subscribe to the Okouto Vip newsletter and clan. However, if you no longer wish to receive it, you can unsubscribe by clicking on the link provided for this purpose, mentioned in the body of the email.
Okouto may also send users who have accepted it solicitations of a commercial nature. In the event that you no longer wish to receive such solicitations by email, you can request it at any time and free of charge, by email and without providing any other reason at the following address: contact @okouto.com, or simply click on the link provided for this purpose in the body of the email.
What is the retention period for this data?
Personal data is kept in accordance with legal provisions for a period not exceeding that necessary for the purposes for which they are collected and processed by Okouto.
However, the processing of personal data is possible for the proof of a right or a contract. This personal data may also be kept by Okouto in order to comply with a legal obligation, or be kept in files in accordance with applicable regulations and laws.
As an exception, the personal data necessary for the creation and management of the user account are deleted by Okouto when the user deletes his account.
The personal data processed as part of the management of the commercial relationship between Okouto and you, as the buyer of an Okouto product, cannot be kept beyond the duration strictly necessary for the management of this relationship. to which is added the applicable legal limitation period.
The personal data processed in the context of the management and monitoring of subscriptions to the Okouto newsletter as well as in the context of commercial prospecting and targeted advertising are kept for three (3) years from the end of the commercial relationship. if you are engaged in a contractual relationship with Okouto and three (3) years from the last contact with you if you are not engaged in a commercial relationship with Okouto.
Personal data processed as part of the management and follow-up of your requests made on the site or through the address contact0okouto.com are kept for three (3) years from the end of the commercial relationship if you are engaged in a contractual relationship with Okouto, and three (3) years from the last contact with you if you are not engaged in a relationship business with Okouto.
For the management of your requests for rights on your personal data, your personal data is kept for the calendar year of the request plus five (5) years.
However, Okouto reminds that Personal Data allowing proof of a right or contract to be established, or kept for compliance with a legal obligation, may be subject to an archiving policy. intermediary for a period not exceeding the period necessary for the purposes for which they are kept, in accordance with the provisions in force.
Is the data passed on to third parties?
Only the persons authorized by Okouto mentioned below will have access to your personal data:
  • The authorized personnel of the various Okouto departments (the authorized personnel of the communication, administrative, logistics and IT departments, responsible for handling customer relations and responsible for control)
  • Okouto's subcontractors who act in the name and on behalf of Okouto, including in particular the site host, the service provider in charge of processing Okouto's customer support service, the service provider in charge of processing payments, order tracking and invoicing
  • The courts concerned, mediators, lawyers, bailiffs etc...
  • Third-party social networks. Okouto informs the user that the site may use social plugins provided and operated by third-party companies, such as the Facebook, Instagram, Pinterest or Youtube button. By clicking on these buttons you can send to these third parties the information that you view on a page of the site. However, Okouto informs the user that if he is not connected to the account he has opened with the third party concerned, the latter will not be able to know the identity of the user. On the other hand, if the user connects to the account he has opened with the third party concerned, then the latter may link the information or actions relating to the user's interactions with the site to the account he has opened with this third party. Okouto directs the user to consult the privacy policies of each of the third parties concerned in order to learn about their practices regarding the processing of personal data.
As part of its customer support service, Okouto uses a service provider.
This is Stripe Payments Europe Ltd., whose registered office is block 4, Harcourt Center, Harcourt Road, Dublin 2, Ireland.
This service provider processes on behalf of Okouto the personal data used to carry out payment and invoicing operations for orders placed on the site.
As such, Okouto informs users that identification, contact and payment data are transmitted directly to Stripe Payments Europe Ltd. from the user's browser when placing the order. Personal data is used exclusively by Stripe Payments Europe Ltd. for the execution and realization of payments and transmitted in a secure manner using the “SSL” encryption method. Stripe Payments Europe Ltd. is PCI DSS certified.
Users can access additional information regarding the personal data protection policy of Stripe Payments Europe Ltd. by going to the following link: https://stripe.com/fr/legal 

Sending newsletters, commercial prospecting and advertising
As part of its services for sending newsletters, commercial prospecting and advertising emails, Okouto uses the email marketing platform of a service provider.
This is the Klaviyo company, whose main office is 225 Franklin St, floor 10, Boston, MA 02110, USA.
This service provider handles its email marketing campaigns on behalf of Okouto (sending of newsletters, commercial prospecting and advertising) aimed at users.
As such, Okouto informs its users that by subscribing to Okouto newsletters, or by accepting to receive commercial and advertising offers from Okouto, Okouto may transfer the following personal data of the user to Klaviyo:
  • User credentials
  • Contact data
  • Data relating to the device used: time zone, screen resolution, browser and operating system information, location and language used.
Okouto reminds the user that these transfers of personal data are necessary for the following processing:
  • Management and monitoring of subscriptions to Okouto newsletters
  • Sending commercial prospecting and targeted advertising
These treatments are based on the consent of the user. Thus, if the user no longer wishes Okouto to carry out such transfers, he may withdraw his consent at any time by clicking on the unsubscribe link present in each email containing Okouto's newsletters, commercial offers or advertisements, or by informing Okouto by email at contact@okouto.com .
Google Tag Manager
Okouto informs its users that it uses the Google Tag Manager tool. This tool allows Okouto to manage its site tags (site code). These facilitate the management and development of the products and services offered on the site, and reduce the loading time of the site.
Google Tag Manager implements site code only. Google Tag Manager does not create cookies and does not collect any personal data. The tool only integrates the code of the site, and facilitates the modulation of the code without accessing the personal data processed by the code.
However, Okouto wishes to inform its users of the existence of any tag incorporated into this Privacy Policy.
Users can find more information about Google Tag Manager and their terms of service on Google pages.
What are your rights as users?
As a user, you have a right of access, rectification, portability, limitation, opposition and erasure of your personal data.
Okouto also informs you that you can define directives relating to the storage, erasure and communication of your personal data after your death.
In addition, regarding processing requiring the collection of your consent, Okouto informs you that you can revoke your consent to the processing and use of data to which you had previously consented, with effect for the future, at any time.
For any questions on this subject or to exercise the rights mentioned above, you can contact Okouto by email at the address: contact@okouto.com
Okouto informs you that if you wish to exercise your rights, you must indicate to Okouto in your request your contact details (surname, first name, address and a copy of a signed identity document) as well as a legitimate reason when this is required by law (in particular in the event of opposition to processing).
When you communicate a copy of an identity document to prove your identity, Okouto keeps it for the calendar year of the request plus five (5) years, in particular when this communication is carried out within the framework of the exercise of a right of opposition.
Okouto informs you that you have the right to lodge a complaint with a supervisory authority. In France, this supervisory authority is the Commission Nationale de l'Informatique et des Libertés (CNIL) whose contact details are as follows:

Okouto informs you that its products and services available on the Site are intended for adults and minors over the age of 16 only. As such, Okouto does not process the personal data of minors under the age of 16 without the prior consent of their legal representatives.
Okouto reminds any Internet user visiting its site that if he is under 16, he must not send him any information concerning him and in particular personal data, without the prior consent of his legal representatives.
Does the Site use cookies?
Okouto informs its users that Cookies consist of a series of information, a small text file, installed by their browser on the hard drive of their terminal during their visit to a website.
Thus the navigation of users on the site may give rise to the deposit of "Cookies" on their terminal, if they continue their navigation on the site without modifying the settings of their browser.
Okouto uses several types of Cookies. Information about these Cookies is available in the Cookies Management Policy .
What security measures are in place?
Okouto takes all useful precautions, as well as the appropriate technical and organizational measures, regularly updated according to technological progress, to preserve the security of users' personal data and, in particular, to prevent them from being distorted, damaged, or that unauthorized third parties have access to it.
As such, Okouto notably uses firewalls and personal data encryption systems. Only Okouto employees who need access to personal data because of the functions they perform and in order to carry out their activities are authorized to have access to personal data.
All personal data transmitted by users, including information relating to the payment of orders placed on the site, are transmitted via the secure standard SSL (Secure Socket Layer).
What about links to third party websites?
The site may offer users links to third-party websites such as Facebook, Instagram, Pinterest or Youtube.
Okouto informs users that it has no control over the content of third-party websites or the practices of these third parties with regard to the protection of personal data that they may collect.
Consequently, Okouto declines all responsibility concerning the processing by these third parties of Users' personal data.
What is the applicable law?
This Privacy Policy is subject to French law. In the event of a dispute and in the event that an amicable agreement cannot be reached, the competent courts will be the French courts.
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